Business Strategy & Processes
How does Critical Ops approach our business strategy and process consulting practice? Trick question because we’re not consultants. We’re partners.
We were told by a client, “Critical Ops wasn’t competing; rather, they’re knitting the partners together.” Another said, “This project seemed like a thousand islands with no bridges, but they were the bridge.”
When you engage Critical Ops, you’ll see the difference immediately.
The stereotypical consultant borrows your watch, tells you what time it is, and then sells you your watch back. We crush that cliché because our goal is to create opportunity revenue by increasing your employee’s time and removing organizational ridiculousness from your operations. We become your partner and teammate, offering a direct connection between your current needs and your ideal future state. In short, we roll up our sleeves and get you where you want to go.
Every project is different and each path to success takes different turns, but our general process is to:
- Identify the integration strategy and develop the framework
- Structure functional teams to address the challenges
- Design the workstreams and set milestones
- Monitor the transition of systems and processes
- Optimize the integration back to business as usual
When should you consider Critical Ops business strategy and process consulting?
Pending mergers or acquisitions.
We’ll help integrate all organizations into one, including your people, processes, and technology.
Major transformations.
Is your digital transformation lagging? Have new initiatives or pilot programs that aren’t getting off the ground? Major network and operations implementation concerns? Critical Ops is the unbiased expert that can move your projects to completion.
Transfers of Control or Succession Planning.
Business is complicated, especially when there are 20+ employees. We’ll assess organizational readiness, identify key roles and technologies, and create a solid succession plan and skills matrix for future success.
Downsizing, Turnarounds, Restructuring, or Cost Reductions.
We examine the entire organizational structure and identify opportunities to simplify, streamline, and improve processes to reduce costs while still meeting your objectives.
Automation.
We identify processes and technology to automate repetitive, time-consuming tasks to increase productivity.
Times of Uncertainty or Conflict.
High turnover rates typically indicate a managerial or leadership problem. We’ll investigate the issue, expose the cause, and correct it without increasing uncertainty or friction.
The “Unknown Unknowns.”
Sometimes a forward-thinking team like Critical Ops can spark new ideas and innovation, diminish fears and give your organization the kick in the pants it needs to stay relevant.
We know the impacts of challenges like these are felt beyond the workplace with a strong influence on personal and family lives. If you’ve tried to solve these issues internally but are facing challenges, let’s chat. Critical Ops will help you work through them, so your business supports your personal life, not the other way around.