Government & Public Services
Critical Ops’ government and public services is as old as we are and provide high-impact strategic guidance and support to transform and optimize operations to achieve better outcomes for the public.
We are experts in navigating federal regulations and compliance requirements in highly regulated industries and understand the major issues facing the public sector. We are helping local communities stay safe, productive, and thrive by implementing resilient cyber-physical systems. Our efforts also include designing operations manuals, as well as conducting training and exercises to ensure everything works as it should.
Critical Ops can help government and public services navigate oversight, regulations, and always-evolving market conditions in these areas:
Financial Services
Critical Ops:
- Organizes and moderates a monthly credit union fraud working group to discuss and develop fraud procedures and products. This allows us to stay ahead of the latest fraud strategies used by bad actors and apply this cutting-edge knowledge to your fraud processes and policies.
- Developed various credit union operating procedures, including leading requests for proposals for new technology, developing succession plans and leading the development of merger and acquisition manuals.
- Workshop design and execution focused on Financial services needs. Interactive sessions, enriched with real-world scenarios and group discussions in-front of over 6,000 executives, annually, nationwide, including America’s Credit Unions, NASCUS, CU Conferences, credit union leagues, and end- and customer user’s groups.
Defense and Security
Critical Ops:
- Developed and validated the training and exercises for Emergency Operations Plans and Appendixes specific to Healthcare Coalitions, Department of Defense (DoD), Department of Transportation (DOT), Department of Homeland Security (DHS), and Federal Emergency Management Agency (FEMA).
- Provided Subject Matter Expertise (SME) and oversight for over 500 training and exercises in all 50-states specific to the Department of Defense, transportation sectors, including highways, airports, seaports, and tunnels.
- Provides Unmanned Aircraft Systems (UAS) management, including critical infrastructure inspections, and land management and data analysis for public and private entities.
- Developed discussion-based and full-scale exercises with local, state, federal, tribal, non-profit, and private industries leveraging expertise in critical infrastructure protection.
Infrastructure & Critical Systems
Critical Ops:
- Designed and conducted a variety of workshops on cybersecurity, future state of industry, and team building events, including organizing and moderating the annual Critical Infrastructure Modernization event.
- Provides threat intelligence, vulnerability assessments, and risk management including assessments, identification, analysis and evaluation, mitigation planning, monitoring and reporting, compliance oversight, crisis/incident management, and business continuity.
- Acts as the strategic connector between departments to ensure solutions align with the organization’s goals with responsibility for accountability, information management/knowledge management, and efficiencies.
- Published Research:
It takes an experienced partner to manage compliance requirements and federal regulations. Critical Ops can help government and public services deliver innovation, optimize operational efficiency, and provide real, sustainable results that customers and taxpayers demand.
Let’s start the conversation so you can achieve better outcomes.