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Current Openings

Research Associate


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Necessary Skills:

  • Strong computer skills, particularly with Microsoft Office;
  • Strong analytical skills;
  • Strong data skills including identification of data sources and experience working with a variety of inputs;
  • Excellent oral and written communication skills;
  • Ability to work independently and as part of a team.

Benefits:

  • Paid time off
  • Retirement plan
 
Pay: Negotiable
 
Other: While the position is remote, the candidate must be an Ohio resident for income tax purposes.  

This is a full-time remote position. 

The research has an undertone of technology related activities that support highly regulated activities in the critical infrastructure sectors. More specifically, the Financial Services and Transportation sectors.

Primary Responsibilities:

  • Participate in multiple projects, of varying difficulty and topic areas within highly regulated industries;
  • Conduct applied research tasks which include, but are not limited to: literature reviews, data collection, and analysis using common analytical models;
  • Detail findings and analyses in written, client-facing reports;
  • Work with the President to achieve the highest level of client communications, meet project milestones, problem-solve, and adapt approaches as necessary to meet project goals;
  • Collaborate with other full-time teammates, external consultants and subject matter experts;
  • Provide regular updates to the President, seek solutions to challenges, improve efficiencies, and maintain effective client relations;
  • Other duties as necessary.

Minimum Qualifications: Bachelor’s degree is preferred but not required.

Ideal Qualifications: Experience conducting research in a professional environment or research-based consulting work. Strong writing and quantitative analysis skills. Ability to design and conduct interviews of executive-level professionals.

Sales Consultant


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Necessary Skills:

  • Background working with the Financial Sector; Credit Union experience is preferred;
  • Ability to communicate an inspiring vision;
  • Can generate creative solutions to open up new opportunities and resolve difficult business situations;
  • Strong computer skills, particularly with Microsoft Office;
  • Excellent oral and written communication skills; and,
  • Ability to work independently and as part of a team.

Benefits:

  • Paid time off
  • Retirement plan
 
Pay: Negotiable + Commission
 
Other: While the position is remote, the candidate must be an Ohio resident for income tax purposes.  

This is a full-time remote position. 

This role allows you to use your relationship building skills to make a direct impact on your earnings and the growth of Critical Ops. You will be focused on conducting outside sales within the Financial Services sector.

Primary Responsibilities:

  • Serve as the specialized Sales Lead for our Credit Union vertical;
  • Translate client challenges and opportunities into unique business value adds;
  • Build and execute a comprehensive business strategy to construct and maintain an opportunity pipeline;
  • Scheduling and conducting face-to-face meetings with potential clients or customers;
  • Regularly engage with the Marketing department to support your efforts;
  • Collaborate with other full-time teammates, external consultants and subject matter experts; and,
  • Provide regular updates to the President, seek solutions to challenges, improve efficiencies, and maintain effective client relations.

Minimum Qualifications: Highly energized with a sense of urgency. Willing to travel.

Ideal Qualifications: Experience engaging Credit Unions of $1B+ in asset size. 

Event Manager


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Necessary Skills:

  • Event planning and project management;
  • Ability to communicate an inspiring vision;
  • Leadership/influencing/negotiation and decision-making skills;
  • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively;
  • Strong computer skills, particularly with Microsoft Office;
  • Excellent oral and written communication skills; and,
  • Ability to work independently and as part of a team.

Benefits:

  • Paid time off
  • Retirement plan
 
Pay: Negotiable
 
Other: While the position is remote, the candidate must be an Ohio resident for income tax purposes.  

This is a full-time remote position. 

This role requires planning for in-person, virtual and hybrid events with multiple partners. Each event is unique in its size, audience and budget. This person must be highly creative in their approach.

Primary Responsibilities:

  • Own the full life-cycle for all events, from planning, strategy and execution according to requirements, target audience and objectives;
  • Demonstrate leadership, strong project management and consultation skills when conducting business with Clients and vendors;
  • Meet on a regular basis with members of the project team to discuss project progress, challenges, and solutions;
  • Prepare run of show, budgets and ensure adherence;
  • Oversee the selection and training of qualified event staff, assigning clear roles and responsibilities, providing effective supervision, and managing performance to ensure efficient operations; and,
  • Troubleshoot all activation elements.

Minimum Qualifications: 2+ years experience as an event planner, event manager, or project manager with a track record of planning and running large-scale events.

Ideal Qualifications: Excellent project management skills with the ability to manage multiple high visibility projects simultaneously; proven ability to work well under pressure.

A Remote Business with a Passion for People

Personal

We strive to build deep relationships with our clients that last well beyond our first engagement. Our desire to help people drives us to go the extra mile in everything we do.

Innovative

We approach every offering with diligence, intent, and inventiveness. No two industries are alike, yet often systems used in one create a competitive advantage in another. We find those and disrupt the status quo.

Experience

Our focus on the employee experience improves how people use technology and opens the door for growth in the organization.