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Knowledge Base

Explore insights from our team of business modernization experts.

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Press Release

Press Release: ACRP Synthesis Award

Critical Ops was selected as the Principal Investigator to identify military resources and strategies to improve civilian airport resiliency under the Airport Cooperative Research Program. The objective of this synthesis is to “document resiliency practices and processes from the National Guard and other-military services that airports can adapt and use for their own facilities and in partnerships with co-located military facilities.”

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Cross-Functional

Knowledge Management

Move over jargon! In plain speak, the goal of Knowledge Management is to develop experienced employees as quickly as possible. This is true, top-to-bottom and side-to-side, within every organization. This is part 3 of our Information Management and Knowledge Management series.

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Communication System

Information Management

Part 2 of the Information Management and Knowledge Management series. There are 3 elements of Information Management. This article discusses how a company collects, stores, and provides access to information.

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Communication System

Effective Communication Systems

Part 1 of the Information Management and Knowledge Management series. How do you prefer to receive information? This article explores what an effective communication system can do for your business.

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Press Release

FAA MOA Award

Critical Ops, LLC was awarded a Master Ordering Agreement (MOA) under the Electronic Federal Aviation Administration (FAA) Accelerated and Simplified Tasks (eFAST) contracting vehicle. We will contribute under the Air Transportation Support Functional Area, providing major support systems, technical analysis, professional services, and management expertise for the FAA.

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Succession Planning

4 Ways to Build Your Talent Pipeline

Succession planning focuses on keeping a talented community of individuals in your company. This article explores 4 ways to build your talent pipeline using succession planning.

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Cross-Functional

7 Steps to Better KPIs

One of the many changes the pandemic brought is the requirement for leaders to re-think their key performance indicators and how they are tracked. Use these 7 steps to design better KPIs for your business because yesterday’s metrics are not ready today’s work environment.

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Leadership

Tomorrows Workforce

The optimist in our current environment envisions a vibrant workforce eager and engaged in accomplishing goals. Unfortunately, a myriad of factors ranging from rising inflation to global conflict are distracting us from this exciting forecast. Remain optimistic. Workers are ready to be successful and we must plan for their rapid return!

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Cross-Functional

Product Evaluation Process

All organizations are looking for high-quality products to meet employees and customers where they expect to be met. During the product selection process, the hard work on the front-end screens out products that hardly work on the back end. Follow these 6 steps to a better product evaluation process.

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