Knowledge Base

Explore insights from our team of business modernization experts.

BSA Certification School 2025

Join Critical Ops at the BSA Certification School 2025 in Denver, CO, Nov 4-6, or virtually. Earn/renew your CBSAP and learn BSA/AML compliance strategies.

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Credit Union Management School 2025

Join Critical Ops and elevate your career at Credit Union Management School 2025, July 13-19 in Madison, WI. Earn your CCUE with expert-led training in leadership and cybersecurity.

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Charleston, South Carolina street scene.

2025 Cybersecurity Conference

Head to Charleston, SC, May 13-15 for the 2025 Cybersecurity Conference by America’s Credit Unions and NASCUS. Critical Ops emcees and leads “Future-Ready Credit Unions – People, Processes, and Technology (Whiteboarding),” diving into how credit unions can integrate key elements to tackle cybersecurity challenges head-on. Expect practical workshops and cutting-edge insights for IT, compliance, and leadership pros.

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Night view of Austin, Texas skyline.

Regulatory Compliance Certification School 2025

Don’t miss the Regulatory Compliance Certification School 2025, April 21-25 in Austin, TX, hosted by America’s Credit Unions. Perfect for compliance pros, this event includes Chelsea’s “Fraud Prevention and Detection Strategies Workshop” on April 24 in the Recertification track. Engage with real-world cases, collaborate with peers, and gain practical tools to strengthen your credit union’s fraud defenses.

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2025 Ohio Credit Union Day in Columbus

2025 Ohio Credit Union Day

Get ready for the 2025 Ohio Credit Union Day on April 21 in Downtown Columbus, hosted by NASCUS, the Ohio Department of Commerce, the Division of Financial Institutions, and the Ohio Credit Union League. This event is crafted for credit union volunteers, staff, and leaders eager to stay informed on industry shifts, with Chelsea’s keynote, “The Future of Financial Services: Trends and Innovations,” offering a forward-looking perspective on what’s next for the sector.

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Woman on laptop with fraud warning.

Fraud Working Group Meeting

Brian Hinze, NCU-ISAO CEO, will address deepfakes at our Fraud Working Group, showcasing how Credit Unions combat fraud through collaboration and tailored security solutions.

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Montana's Credit Unions: snowy mountain landscape.

Montana’s Credit Unions Be Fall Conference

Speaking at the Montana Credit Union League’s Be Fall Conference, October 28-30, 2025, in Bozeman. Don’t miss the session, “Fraud: Ending the Sickness,” where we’ll explore innovative strategies to combat fraud and strengthen organizational resilience.

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Fraud Conference, March 19, 2025, Nashville.

Tennessee League Fraud Conference 2025

We’re honored to be featured speakers at the Tennessee League Fraud Conference on March 19, 2025, at The Inn at Opryland, Nashville. With fraud on the rise, this event will explore critical topics like check fraud, digital payment security, anti-human trafficking, and innovative fraud prevention tools. Don’t miss this opportunity to connect and strengthen your fraud prevention strategies.

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