Fraud Services
As long as humans have lived together in societies, there has been crime. When the first bank was established, the first bank robbery was planned. When the first car was created, so was the first car thief. In our modern, digital economy, there is always someone trying to steal your passwords, accounts, files, or cryptocurrency.
Our fraud service vigilantly monitoring the dark corners of the digital underground to provide targeted and actionable fraud and cyber threat intelligence. We watch illicit dark web marketplaces, forums, and communities where cybercriminals organize and operate, as well as botnets, malware networks, and other online criminal platforms.
When it comes to assets, Critical Ops believes in a simple rule: “Use it, don’t lose it” (or have it stolen). Our custom-tailored fraud service allows financial institutions and asset management companies to protect their investments by combining AI and human intelligence to prevent fraud caused by malware and Command and Control (C2) attacks.
The bad guys always seem to be one step ahead, so we help you stay three steps ahead. Here are some ways Critical Ops fraud services protect your clients, assets, and investments:
Fraud Prevention
Customer Account Takeover
identifies customers at high risk of account takeover before it happens and includes compromised accounts like online personal and corporate banking, wealth management, investment, and brokerage accounts.
We proactively prevent unauthorized access and fraud of customer accounts by sharing actionable intelligence to defeat tactics used by cybercriminals to compromise and exploit such accounts.
Compromised Payment Cards,
including credit, debit, prepaid, and gift cards that have been compromised.
We proactively prevent fraud of customer accounts and identify the breach source (through point of purchase analysis) and prevent future / additional account compromise.
Breach Alerts
are flagged weeks before they are made public to mitigate payment card fraud. Merchant and other payment processing breaches may expose your payment cards.
We proactively prevent fraud of customer accounts that may have been exposed as part of a 3rd-party breach.
Fraud Insights
are proprietary research and alerts on emerging fraud trends and tactics targeting your industry.
With this intelligence, you can take action to get ahead of new and emerging fraud tactics, increase fraud prevention awareness amongst front and back-office personnel.
Check Fraud
is prevented by flagging counterfeit or stolen checks that are "washed" or digitally manipulated with an elevated risk of fraud.
We proactively share compromised checks for your organization to take immediate actions, such as flagging new or popular check fraud tactics.
Cyber Threats
Indicators of Internal Compromise
are detected and contained for internal corporate systems, infrastructure, endpoints, or data. This includes cybercriminal “chatter” targeting your organization.
We identify compromised networks, IT resources, or personnel to prevent cybercriminals from successfully attacking your organization.
3rd & 4th Party Risk
is identified, managed, and mitigated to reduce your exposure. This includes compromised vendors, partners, and other key 3rd / 4th parties.
We identify compromises in your digital supply chain with your key 3rd and 4th parties to reduce your exposure.
Senior Executive Monitoring
uncovers leaked data and threats targeting senior executives, key executives, and board members.
We help protect your senior executives and board members against various cyber threats.
Compromised Employee Credentials
can allow unauthorized access of employee accounts and network intrusions. They also represent risk due to password reuse and targeted social engineering attacks.
We prevent unauthorized access of employee accounts and network intrusions.
Fraud Innovation
Fraud Working Group
is a thriving, member-driven community powering the front lines of fraud prevention.
Join over 1,500 professionals from 600+ credit unions in our monthly virtual gatherings—the first Friday of every month. We feature guest speakers on emerging threats and host candid discussions on people, processes, and technology solutions.
Speaking Engagements
from boardrooms to national conferences, we speak and emcee on the most pressing fraud topics—personnel strategies, advanced training, cyber defenses, AI's role in fraud, and building a "fraud-first" culture in credit unions. .
Our sessions blend insights, real-world case studies, and audience interaction to spark change.
Workshops
are where the work gets done!
Our experts design interactive sessions at your financial institution, diving into plans, processes, and policies. Expect consulting-level outcomes: customized roadmaps, gap analyses, and immediate action plans that reduce fraud exposure and streamline operations.
Fraud & Governance School
is structured education for tomorrow's fraud leaders, in partnership with NASCUS.
This standing Fraud & Governance School is your go-to for recurring, in-depth training that covers fraud risk management, governance frameworks, supervisory oversight, and institutional resilience—fully aligned with regulatory realities and operational demands.
Partner with Us
and let's building something powerful together. Every great partnership begins with a conversation.
Ready to get involved?
Contact us today!
What types of financial institutions need Critical Ops Fraud Services?
- Community Banks
- Credit Unions
- Mid-sized Investment Firms
- Brokerages
- Wealth Management Companies
- Online-Only Banks
- Fintech Companies
- Payment Processors
- Asset Management Firms
- Hedge Funds
- Private Equity Firms
- Insurance Companies
- Mortgage Lenders
- Peer-to-Peer Lending Platforms
- Crowdfunding Sites
If you’re a CISO, Fraud Prevention Manager, Compliance or Risk Manager, member of a Board of Directors, CEO/COO/CFO, or a member of your Supervisory, Audit, or Compliance Committee, Critical Ops provides confidential Fraud Services and consulting.